Saturday, September 13, 2025

PAL taps NTT DATA for digital transformation

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Philippine Airlines Inc. (PAL) has partnered with Japan’s NTT Group unit NTT DATA Philippines to embark on its digital transformation.

With the partnership, PAL will be Asia’s first commercial airline set to modernize key business processes — finance, procurement, supply chain and human resources.

NTT DATA’s best-in-class global IT services will fully implement the SAP solutions to support PAL’s goal of achieving full digital transformation.

“Being a pioneer in the aviation industry, we are intent on implementing 21st Century technological solutions to improve our business processes,” Nilo Thaddeus Rodriguez, PAL chief financial officer, said in a statement.

“A true digital transformation will strengthen interdepartmental collaboration and promote sound decision-making as we tackle the challenges of global competition. This will benefit our customers who look to us for reliable service as the nation’s flag carrier and largest international airline,” he added.

“We expect the new business solutions from NTT DATA and SAP to help equip our PAL leaders with the right data at the right time to make sound decisions that will allow the airline to quickly adapt to change,” said Alvin Kendrich Limqueco, PAL senior vice president for supply chain management.

NTT DATA and SAP will work together in preparing the runway for PAL’s flight towards an established digital business system, assisting its commitment to be stronger and better positioned for the future.

Banking on NTT DATA’s experience and capabilities in SAP implementation and management, it will be integrating multiple SAP solutions into PAL’s respective processes. – Myla Iglesias

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