Megaworld Hotels & Resorts (MHR), the largest hotel operator in the Philippines with 8,500 room keys across the country, has once again been recognized for its well-rounded workplace culture by earning the highly coveted 2024 Great Place To Work Certification.
This certification reflects the company’s commitment to creating a positive and supportive environment for its employees allowing them to grow and extend genuine service reflective of world-class Filipino brand of hospitality.
In a recent survey conducted as part of the certification process, 93 percent of employees expressed that they felt welcomed when they first joined the company. This result highlights the inclusive and supportive nature of the MHR work environment, where new hires are quickly embraced and integrated into the organization’s culture.
Moreover, 88 percent of MHR employees said that the company is a great place to work, significantly higher than the national average of 65 percent for typical companies in the Philippines. This rating marks an increase from MHR’s 2023 rating of 84 percent, showcasing continuous improvement in employee satisfaction.
“We are grateful for our associates. At Megaworld Hotels & Resorts, we believe that happy employees give happy service. We are immensely proud of this achievement as this certification recognizes the trust and vote of confidence of our associates in their leaders and MHR as an organization. We are committed to making our team members feel valued and inspired in all aspects of their journey with us,” says Cleofe Albiso, Managing Director, Megaworld Hotels & Resorts.
MHR’s success in cultivating a positive workplace is deeply rooted in its unique culture, driven by the company’s Circle of Happiness, which places love for God at the center of all that the company does, radiating outwards to promote love for oneself, family, work, and community. Through this belief, MHR has been able to foster a work culture that is not only about delivering a quintessential Filipino brand of service but also about providing a safe and nurturing environment promoting the holistic well-being of its employees.
Furthermore, one of the cornerstones of MHR’s brand of hospitality is the Sampaguita, inspired by the national flower of the Philippines. This iconic representation of the Filipino people emphasizes values such as Love, Honor, Dignity, and Healing, qualities that are reflected in every aspect of the company’s operations and customer journey. Living by its values also sets the stage that supports a truly immersive environment that allows guests to experience and feel the essence of the Sampaguita from across the five senses down to associate-guest interactions.
As the largest hotel operator in the Philippines, Megaworld Hotels & Resorts manages a portfolio of 13 hotels across the country, contributing to the nation’s tourism and hospitality sectors. Its ability to maintain high levels of employee satisfaction is evidence to the company’s leadership in both business and workplace excellence. By nurturing a positive and dynamic work environment, MHR empowers its employees to deliver the best possible service to guests, while also ensuring their own personal and professional growth.
The Great Place to Work Certification is a testament to MHR’s dedication to its people. With an ever-growing focus on employee well-being and satisfaction, the company continues to set benchmarks for excellence within the Philippine hospitality industry.
MHR is a subsidiary of Megaworld Corporation under the Alliance Global Group Inc. The hotel chain is the Philippines’ Leading Hotel Group recognized by the World Travel Awards and the country’s largest hotel operator with 13 hotels, 7 brands, and 8,500 room keys including the ones in the pipeline.
