Hilton Manila, set in the heart of Resorts World Manila (RWM), recently launched its carefully designed staycation experience for the family. It values the importance of bonding and connecting specially during these trying times.
Streamed live at the Executive Lounge of Hilton Manila, the top management duo of the hotel, general manager Simon McGrath and commercial director Joanne Gomez, talked about the newest offers, including how the hotel operates in the pandemic as well as the new things guests can experience, among other highlights.
“Staycay 2.0 Your Way” presents guests with the Deluxe Package that includes an overnight stay in an Executive room with a pool view, welcome cocktails and mocktails, buffet dinner and breakfast at Kusina Sea Kitchens and Dim Sum lunch at the award-winning Hua Yuan — Brasserie Chinoise. As an added treat, families get to bring home special Signature Hotel Pajama sets. The Deluxe Package price starts at P20,000 nett.
For families who are looking for a more interactive stay, the Premium Package offers the same highlights as the Deluxe Package but with a room upgrade to a One Bedroom Suite, three-hour use of the poolside cabanas with snacks and refreshments, Polaroid camera rental, in-room drinks served via the innovative “Cocktails-on-Wheels” service and a fun pizza-making class with the hotel’s chefs. Premium package price starts at P30,000.
Staycay 2.0 is part of RWM’s property-wide initiative to further level-up customer service and overall RWM customer experience.
Hilton Manila is the only 100 percent staycation hotel within the RWM following the DOT approval it obtained. It adheres to an array of stringent protocols, covering the DOH, Pasay City government as well as the global Hilton “CleanStay” program which was introduced last year.
Just like all businesses, it has also been tough for Hilton Manila, but it has weathered the storm quite well with the support of RWM.
The hotel initially started looking after departing foreigners, and then switched to caring for in-bound Filipino workers returning home. Late last year, it changed its accreditation to staycation to look after people who want to enjoy themselves.
When the hotel decided to transition from an isolation facility for returning Filipinos to a staycation hotel, it had to go through a very rigorous process to show to the Department of Tourism (DOT) and the Department of Health (DOH) that the rooms were all vacated and heavily sanitized before reopening to the staycation market.
