Gearing towards its 30th year of creating and providing magical experiences and memories that last a lifetime, Enchanted Kingdom — the first and only world class theme park in the Philippines — received the Filipino Brand of Service Excellence (FBSE) Champion Award for Tourism Enterprises from the Department of Tourism (DOT) – CALABARZON.
“Through this very relevant program, we have been able to provide even more world-class, enchanting, educational and entertainment experiences to our guests of all ages – embodying the unique brand of Filipino service excellence,” EK President and CEO Mario O. Mamon shared.
As of 2024, EK has completed training 99 percent of its more than 800 Cast Members (employees) under the FBSE program. Additionally, the premier theme park is planning to extend the said training to its partner agencies and tenants this 2025.
“As we at Enchanted Kingdom prepare to celebrate our 30th anniversary, we shall endeavor to continue our mutual support, partnership and collaboration with DOT especially in CALABARZON to uplift Philippine tourism service standards locally and globally in the years to come,” Mamon added.
Meanwhile, EK has been recognized as one of the long-standing education partners who have shown unwavering support to the Department of Education (DepEd) during the Pasasalamat at Pagpupugay (Partners Appreciation and Recognition Event) on December 16.
The said event celebrates and acknowledges the support and collaborative effort of partners on the various DepEd priority programs in education. EK has been supporting Brigada Eskwela for 10 years now and has helped improve a total of 11 classrooms in various elementary schools in Santa Rosa City, Laguna.
“As we gear towards our 30th Anniversary of creating magical experiences and memories that last a lifetime, all the more that we commit to embracing Diversity, Exclusivity and Inclusivity. Ultimately, we want every guest regardless of gender, religion, culture, disability, and race to enjoy the park and accommodate their special needs in ways we can,” said EK’s Chief Operating Officer Cynthia R. Mamon.
Beyond creating magical experiences for guests of all generations, Enchanted Kingdom serves a higher purpose of contributing to the growth of the tourism sector and its immediate community.
