Cebu Pacific (CEB), the Philippines’ leading airline, is committed to provide safe, affordable and convenient air travel to every Juan flying to their home provinces this All Saints’ Day as it rolls out several measures to enhance passenger experience at the Ninoy Aquino International Airport Terminal 3 (NAIA T3).
Internationalpassengers bound for non-visa destinations may start using the kiosks near Aisle E to complete their check-in process.They only need to scan the barcode from their itinerary receipt or enter their booking reference number. Passports canalso be scanned through the kiosk for verification.
Previously, international passengers needed to check-in at the counter to verify their travel documents before printing their boarding pass. Passengers with no check-in bags may go straight to the boarding gate after they have their boarding passes printed. Other travel documents that needfurther verification may be checked at the bag drop counters.
Moreover, passengers affected by flight disruptions who are entitled to avail of meals may now simply present their boarding passes to the following CEB-accredited stores within NAIA T3: 7-Eleven, Bus Gate Goodies, Chatime, EBG, Global Topps, and Kaishu.
“Cebu Pacific is focused on ensuring the safety and comfort of our passengers, especially during peak travel periods. We are committed to improve our services at NAIA T3 so that our customers can travel more conveniently and reach their destinations with ease,” said Lei Apostol, CEB Vice President for Customer Service Operations.
Manila International Airport Authority (MIAA) Officer-in-Charge Brian Andersen Co lauded CEB’s efforts to improve passenger experience at NAIA T3.
“MIAA and Cebu Pacific are working closely with each other to ensure a seamless experience for the riding public. These initiatives are in line with our overall goal to make travelling easier and more enjoyable to passengers passing through NAIA,” said Co.
CEB advises its passengers to check-in online via the official CEB mobile app or via the Manage Booking section of the CEB website to avoid long lines at the airport.