Six steps to protect clients from card scams

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SCAMS are becoming increasingly “authentic” and “sophisticated”. But there are ways to spot and outsmart them.

BDO Unibank enumerates six useful tips to keep the clients safe when making transactions using their debit and credit cards:

Never share One-Time PIN (OTP), card/account/reference number, or three-digit CVV with anyone, even if the person calling tells you he or she is from the bank. Real bank representatives will never ask for any of these confidential information.

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Do not verify account by clicking on a link sent via email or SMS. These links will redirect you to a website that imitates the bank’s official website. These fake websites are used to steal your information.

BDO, for its part, will only send links to share information such as card promotions. When clients encounter suspicious emails, BDO’s advice is to send them to ReportPhish@bdo.com.ph.

Only transact using BDO Digital Banking app or BDO Pay. If a client uses the web browser, just type online.bdo.com.ph on the address bar to access the BDO Digital Banking account.

Remember that BDO will never ask clients to log in to their Digital Banking account through a link. “‹

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