Maya Bank has been recognized as the Philippines’ best overall bank by Forbes, and the country’s top digital bank by the Financial Times’ The Banker—affirming its position at the forefront of digital finance.
The bank stood out among the field of all Philippine traditional and digital banks, ranking highest in the Philippines in Forbes’ 2025 survey. This marks its first time at the top of the local list and its third consecutive appearance on the publication’s prestigious global roster.
Forbes, in partnership with research firm Statista, surveyed more than 50,000 consumers across 34 countries to assess banks based on customer satisfaction and five weighted dimensions: trustworthiness, terms and conditions, customer service, digital services, and quality of financial advice.
Meanwhile, The Banker—a publication of the Financial Times—named Maya Bank the top-ranked digital bank in the Philippines in its inaugural Neobank Rankings, a global benchmarking of licensed digital banks based on asset strength, capital efficiency, and growth. This recognition places Maya Bank alongside the world’s Top 100 digital-first banks, reflecting its robust financial performance and growing relevance in a highly competitive sector.
“These global recognitions reflect our relentless focus on creating a digital banking experience that is simple, inclusive, and deeply trusted by our customers,” said Shailesh Baidwan, Maya Group President and Co-Founder of Maya Bank.
“Our goal at Maya Bank has always been to make everyday banking more accessible and meaningful for more Filipinos. These recognitions remind us that designing for inclusion—whether it’s easier credit, better savings, or seamless digital access—can create real impact at scale,” said Angelo Madrid, President, Maya Bank.
