AXA Philippines has announced the opening of select service centers within Metro Manila and in other parts of the country to assist customers with various insurance policy-related transactions.
These branches are open to customers Monday to Friday, from 10 am to 3 pm by appointment.
Open service centers that cater to both AXA general and life insurance products in Metro Manila are Alabang, Binondo, Caloocan, and Makati.
Service centers that cater exclusively to life insurance products include Eastwood, Ortigas Suntree, Pasig, and Quezon Avenue.
The AXA service center in Cubao, Quezon City is exclusively for general insurance payments and concerns.
In Luzon, open branches include Baguio Clemente; Bulacan; Cabanatuan; Dagupan; Naga; San Fernando, Pampanga; Santiago, Isabela; and Tarlac.
Customers with life insurance policies only may go to any of these branches: Baguio North Drive, Imus, Cavite; Daet (satellite); La Union (office and satellite); Laoag; Lipa, Batangas; Olongapo; Urdaneta; and Vigan (satellite).
On the other hand, customers with general insurance policies only may proceed to any of the following centers: Batangas; Calamba; Cauayan (satellite); and Dasmariñas, Cavite.
In Visayas, life insurance policyholders can visit the following branches: Cebu Escario, Cebu Business Park, Palawan, Tacloban, Tagbilaran, Catarman, Iloilo, and Bacolod.
Iloilo and Bacolod service centers can also assist with general insurance policies.
In Mindanao, service centers are open in Pagadian, Cagayan De Oro, General Santos, Davao, and Zamboanga. Zamboanga and Pagadian branches cater to life insurance policies only.
“Health and safety are of utmost priority for AXA Philippines. To make our branches a safer place for our customers, complete safety measures are being undertaken regularly. Temperatures are taken before entry, and wearing of masks and observing social distancing are highly encouraged,” AXA PH said.
For customers who prefer to pay in the comforts of their own homes during the modified enhanced community quarantine, they have the option to pay online via https://click.axa.com.ph/onlinepayment2/index.aspx.
