THE Department of Migrant Workers (DMW) yesterday disclosed that hackers have attacked its online system.
In an advisory, the DMW said its system had to be turned off to prevent further damage and data security breaches caused by the ransomware attack.
“As a result of a ransomware attack on DMW online systems, the Department, through its Management Information Technology System, had to take pre-emptive measures to protect OFW data and information, such as taking the systems offline,” said the DMW.
“While efforts to restore online systems are ongoing, electronic or online systems that issue OECs/OFW Passes and OFW information sheets and other online services may not be used temporarily,” it added.
The Department said it is working with the Department of Information and Communications Technology (DICT) to ensure the continued protection of the data and information of OFWs.
“Rest assured DMW databases containing OFW data were not affected by the attack,” said the DMW.
While efforts are being undertaken to resolve the hacking incident, the Department said it has put in place measures to allow continued service to its clients.
For OFWs needing their OFW Pass, they may proceed to the DMW national office, regional offices and extensions, one-stop shops, and Migrant Workers Assistance Centers for manual processing.
For OFWs securing their information sheets, the DMW said they may send their request for information sheets via email (infosheet@dmw.gov.ph) or via the DMW Facebook Messenger (https://web.facebook.com/dmw.gov.ph).
The DMW it is also coordinating with the Bureau of Immigration (BI) and airport authorities to facilitate the smooth departure of OFWs.
