Pharmacy visit made extra special

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In this pandemic time, health workers have been recognized as modern-day heroes. They are on the frontline of defense against the COVID-19.

But among the ranks of health workers in the country, the pharmacists are less recognized for their critical role in healthcare. They seem to be known as mere salespersons who dispense medicines at a drugstore. Not with SEIRYU PHARMACY as it tries to uplift its image.

“Pharmacists are health professionals specializing in the use of medicines,” said Cristine May Sy-Kaneko, Seiryu Japan co-founder and Seiryu Philippines president. “They are familiar with the chemical composition and mechanism of medicines, as well as the possible side effects of its usage. They dispense prescriptions and counsel patients on the safe and appropriate dosage of their medicines.”

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Recognizing the important role of pharmacists in helping customers get the best results from their medications, Seiryu Pharmacy boasts of its signature Japanese pharmacy system. This highlights the doctor-pharmacist relationship, where pharmacists address patients’ concerns after they visit the doctor’s clinic.

According to Eco Castro, Seiryu Philippines Business consultant, it’s a unique concept in healthcare whereas doctors and pharmacists work together for the recovery and wellness of patients.

“We are proud to claim that Seiryu is the only pharmacy with a VIP Lounge in the country,” Castro pointed out. “It is where the patients are given more privacy and personal consultation. We believe that patients’ road to recovery becomes faster if they are in a more caring environment.”

Founded by Japanese philanthropist Harou Kaneko, Seiryu has been operating as a regional pharmacy in Akita and Yuzawa cities in Japan for more than 15 years. Kaneko has over 45 years of experience in building and operating pharmacies in the said country. Today, it already has six outlets in Japan. And it has expanded its operations in Thailand and the Philippines in 2019 and 2021, respectively.

“We provide convenient pharmacy experience to the Filipinos and contribute to the improvement of the Philippine healthcare system,” Sy-Kaneko shared.

She also talked about Seiryu Pharmacy’s Japanese customer service called Omotenashi. “We want to make every encounter and visit at our pharmacy extra special; for we only want the best healthcare for our customers. We are serious about taking care of their health.”

The Japanese pharmacy continues to partner with medical professionals to provide the customers the best information about their medication.

With branches in Kamuning, Quezon City and Centuria Medical Makati, it eyes to open more branches in 2022, is currently in negotiations with premier malls for expansion, and will also be available for franchising as part of its expansion nationwide. Japanese skin care and other Japanese brands will be available at its outlets.

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