WATSONS Philippines has decided to open a new store at the Powerplant Mall in Makati City due to its strategic location, making it an ideal place to cater to the diverse needs of our customers, with perfect proximity to corporate offices and residential condominiums.
Sharon Decapia, marketing controller at Watsons Philippines, said in an interview that they anticipate a high demand for their products and services. “The decision to open at the Powerplant Mall in Makati City – the most requested location – aligns with our commitment to reaching and serving our customers’ health, wellness, and beauty essential needs.”
Decapia also said that they understand the fast-paced lifestyle of their customers in this location, many of whom are always on the go.
“To accommodate their busy schedules, we will feature our O+O (online-offline) shopping experience,” she added, including self-checkout counters and a click-and-collect service, enhancing the overall shopping experience for their valued customers in PowerPlant Mall.
Aside from the integrated O+O shopping experience, the PowerPlant Mall branch pioneers the inclusion of renowned and carefully selected premium beauty brands.
Decapia shared that customers will have access to a diverse range of high-quality, trendy, sought-after products from brands, catering to the diverse preferences and needs of their discerning customers.
Those who wish to get the curated selection of premium beauty brands can also place their order through the Watsons app or online store.
She also shared about being a Watsons Club member in which a customer accumulates points for every purchase, unlocking benefits like exclusive discounts, personalized offers, bigger rewards points, birthday rewards, invitations to special events, and priority access to selected products.
At Watsons, Decapia stressed that “We are dedicated to meeting the ever-changing needs of our valued customers.”
“We will be opening new stores to reach more customers and better serve them. Our O+O shopping experience ensures convenience, allowing customers to shop in-store or through the Watsons app anytime and anywhere,” she noted.
“You can also expect an extensive selection of health, wellness, and beauty products, including a wide range of sustainable choices, reflecting our commitment to a healthier planet,” she stated.
For his part, Jared De Guzman, customer director at Watsons Philippines, said that their digital-forward O+O model is designed to adapt to the evolving omnichannel shopping preferences of their customers.
De Guzman added that they maintain their commitment to providing a contemporary perspective on health and wellness that aligns with their needs.
