The logistics industry can be a difficult field to find success in, especially for newcomers. This makes the rapid expansion of Prozone Xpress Logistics Inc. (PXL) all the more impressive. The company was formally registered only in 2017 but today, it has now established a network coverage of 150 cities in 75 countries across six continents.
While Prozone Xpress Logistics Inc. is a relatively new company, PXL Managing Director Beverly Anne Arcangel and her team have quickly elevated it to becoming one of the country’s top logistics superstars. They handle diverse industries from the shipment of luxury furniture and lifestyle items to medical supplies, pharmaceuticals, appliances, construction materials, retail, trading and essentials such as IT, telecommunication, water, agriculture, and other equipment and infrastructure.
Arcangel said the that the company’s rapid growth was due to PXL’s quick and agile maneuvering during the pandemic. She also credits her partner, her co-Managing Director at PXL along with her colleagues whose hard work, commitment and passion in logistics made them the ideal power team.
She takes pride in their unique customer service approach which makes them different from competitors, “I always say, I don’t just give a quotation to the customer, I ensure to give them a solutions-focused and client-first approach that require precision, timing, foresight and flexibility. I listen to their requirements then I customize our services depending on their needs,” she explains. “I always tell my team, that it is all about personalized service.”
The business of logistics is high stakes and nerve-racking. One small mistake could cost millions. “If you miss information like the correct chargeable weight or correct volume in cubic meter of a shipment, then everything changes. And a mistake translates to monetary loss in dollars, not in peso,” she explained.
She made sure that PXL’s clients always had somebody to talk to directly about their concerns, even going as far as hiring people in a time when companies were downsizing. Her way of doing business helped foster strong relationships with her clients, who ultimately trusted the company with all their logistical needs.
Remembering her journey was an emotional process for the successful business woman. Beverly was somebody else’s employee for a good 19 years, and now she is calling the shots. Yet, her success has not gone to her head. She remains humble, knowing that her quiet strength can be harnessed into gold. “Last June 2022, one of the Philippines leading shipping lines called a meeting with me. Announcing that Prozone Xpress Logistics Inc. was noticed as one of the top 10 importers/producers for their line. I was so proud to be in a roster of the big logistics players in the country.”