Great Image has proudly opened its doors at SM City Caloocan, a milestone that reflects the dedication, hard work, and passion of an entire team, with relentless efforts that have made their vision a reality.
Gia Palomo, chief people officer at Great Image, emphasized the company’s commitment to bringing their services closer to Filipino families.
“Our SM City Caloocan branch provides a convenient and accessible location for families to capture their precious moments and create lasting memories,” Palomo stated.
“We take pride in our legacy of excellence in professional imaging services,” Palomo added.
“Over the years, Great Image has maintained a steadfast commitment to quality, innovation, and customer satisfaction.”
Palomo also highlighted their innovative approach to imaging services. “Great Image continually adopts cutting-edge technologies and techniques to enhance the customer experience and deliver stunning results.”
In an exclusive interview with Malaya Business Insight, Palomo explained the origin of the company’s name. “The word ‘Great’ was inspired by Genesis, signifying creation in God’s image and likeness. That’s why my parents named this company Great Image.”
“We have always been committed to the quality of every picture and every photographer, and every employee’s training,” she said. “With that level of dedication and the time we invest in training, every photo comes out great.”
Palomo emphasized that their unique selling proposition is quality. “We don’t skimp on the number of shots needed to ensure customer satisfaction. We are committed to the quality of the photo paper and offer a lifetime guarantee on your photos. If you want additional copies, we will honor that commitment, ensuring a lifetime of memories.”
Reflecting on their 40 years in the industry, Palomo said, “Those 40 years represent expertise that you can’t replicate on your phone. The training we provide our employees, the poses, the quality of the cameras, and the printing process are aspects you can’t replicate on a mobile device.”
Every year, Great Image reevaluates their training programs and continually updates their store designs. “No Great Image location looks the same. We are currently renovating all our locations to be modern, up-to-date, and visually appealing.”
The core mission of Great Image is for every Filipino family to have a family photo in their home. “We achieve this by staying close to the Filipino family.”
“That’s why we have over 80 branches, making it convenient for Filipinos to visit any location they prefer, thus fulfilling our promise of providing beautifully taken photos,” Palomo concluded.
