Amid the influx of COVID-19 patients in hospitals, PhilCare — one of the Philippines’ most preferred health maintenance organizations (HMO) — has launched the country’s first-ever service that aims to provide utmost care for COVID-positive patients without leaving their homes.
The company is now offering COVID Home Care Telemonitoring, an exclusive online consultation service for members who tested positive for the viral disease.
It allows affected members to receive advice from PhilCare’s Home Care doctors through video call, thus saving them from the need to visit the hospital and from spreading the disease, given there are now more infectious variants. It also saves their loved ones from possibly getting infected.
Concerned patient-members will need to have with them a copy of their COVID-positive confirmatory RT-PCR or antigen test results to avail of the service. It also has to be indicated whether they have mild or moderate symptoms, or are asymptomatic.
Concerned members may, then, avail of this service by accessing DigiMed PLUS via PhilCare’s website at www.philcare.com.ph and clicking “Member Gateway” under the Gateway menu. Members registered in the Member Gateway may then log-in, while unregistered PhilCare members just need to sign-up.
Once inside the Member Gateway, members should select “DigiMed PLUS,” then onto “Do Digital Consult.” Afterwards, they should select “COVID Home Care Telemonitoring” to set an appointment with a doctor for a video consultation, then indicate “COVID Positive Telemonitoring” as their chief complaint before confirming their respective requests.
“We recognize how difficult it has been for many of our fellow Filipinos, especially those positive with COVID-19, to get the medical care they need with the emergency rooms becoming crowded and our healthcare system becoming overwhelmed. Our aim for the COVID Home Care Telemonitoring is to help alleviate that burden and provide Filipinos with the same quality of care possible without leaving home,” said PhilCare President and CEO Jaeger L. Tanco.
“The ability for people to engage with doctors quickly and seamlessly through smartphones, laptops, and other gadgets marks a significant shift in modern healthcare. This venture is not just about helping solve health concerns but doing it as fast and as efficient as possible with the technology as the driver,” he added.
