Staying true to its promise to always put guests first and provide top-tier reliable service that meets the needs of its patrons, Shakey’s Pizza, the Philippines’ leading chained full-service restaurant, boosts its operations and adapts to the evolving needs of the market by rolling out the first and only 31-minute delivery guarantee in the metro.
Starting this month, guests can now expect their delivery to arrive anywhere in the metro within 31 minutes. This is the brand’s commitment to its guests who have continuously supported it over the years.
Kellda Centeno, Shakey’s head of delivery, said the brand also aims to always exceed their expectations, and this new delivery service allows the brand to provide its restaurant experience straight to their homes.
To guarantee this promise, the brand aims to expand its presence in Metro Manila. It recently opened 13 stores, totaling to over 130 stores.
The new delivery service also ensures the well-being of the riders. All late deliveries will be charged to the store handling the order, alleviating the burden and pressure on the riders.
“At Shakey’s, we have this philosophy of ‘wow’-ing our guests by continuously building on what we currently offer,” said Jorge Concepcion, Shakey’s general manager.
With these efforts to further strengthen the brand’s service and operations, Concepcion believes that the entire team has made this heroic promise possible.
“The continued patronage of our valued customers is what inspires all of us at Shakey’s to step up our efforts to serve. We are very grateful to our team members who share the same vision and drive and have made these innovations possible,” he said.
As demand for delivery service increases, Vicente Gregorio, Shakey’s president, said the brand is even more driven in wanting to meet.
