Red Hat Open Innovation Labs and Globe Telecom have partnered to further modernize Globe’s existing customer management platform. This collaboration is focused on transforming Globe’s operational practices by integrating Red Hat OpenShift, a hybrid cloud application platform powered by Kubernetes, which enhances Globe’s infrastructure, agility, and scalability.
During this collaboration, Globe’s engineers worked closely with Red Hat experts to adopt open-source technologies and DevOps methodologies. This partnership has led to the successful migration of Globe’s first application modules to Red Hat OpenShift, establishing new operational processes with plans to scale further.
Red Hat’s participation has brought significant benefits, including a reduction in test execution time by 80 percent through test-driven development and automation, and a 75 percent faster resource provisioning using a GitOps-based cloud-native approach. Zero downtime cluster upgrades have also been implemented, ensuring high availability and easier lifecycle management.
Raul Macatangay, Globe’s chief information officer, emphasized the transformative impact of the collaboration: “Our partnership with Red Hat Open Innovation Labs has been pivotal in our digital transformation journey. By embracing Red Hat OpenShift… we’ve been able to accelerate innovation with a focus on enhancing customer experience.”
John Rodel Villa, lead cloud engineer at Globe, highlighted the technical advancements achieved, noting, “Working with Red Hat Open Innovation Labs has enabled us to leverage cutting-edge cloud technologies… allowing us to concentrate more on improving customer experience rather than constantly troubleshooting issues.”
Marjet Andriesse, senior vice president and general manager of Red Hat APJC, acknowledged Globe’s efforts, stating, “Globe’s engagement with Red Hat Open Innovation Labs has been crucial in enhancing its technological capabilities and service offerings.”
This collaboration marks a significant milestone in Globe’s journey to becoming a technology-driven enterprise, with Red Hat OpenShift as the foundation for continued operational excellence and innovation.
