Sanitary Care Products Asia Inc (SCPA), a Filipino-owned converting and distribution company of hygiene products, has successfully deployed Oracle Fusion Cloud Supply Chain & Manufacturing (Oracle Cloud SCM). The deployment automates demand management and increases supply process visibility across four productions and four distribution facilities in a phased approach with the rest of the facilities going live over the next couple of years. The cloud offering has also improved warehouse efficiency, reduced operational costs, and helped maintain accurate inventory information while empowering SCPA to respond quickly to the growing customer demand.
Founded by Renato Sio in 1996, SCPA operates nationwide, catering to both retail and business consumers, focusing on providing products using quality and safe raw materials for consumers. It was facing multiple challenges with its legacy warehouse management system, as it was unable to support its continued growth and service the demands of its customers. Its legacy inventory management system was unable to provide real-time data on supply availability and task delegation, disrupted the visibility of the warehouse operation, and failed to address customer needs on a timely basis.
“Being in the Filipino market for 25 years, we have been keeping our promise to our customers by providing them high quality products in the shortest possible time.Oracle Cloud SCM has enabled us to keep our word. Oracle’s offering helps us improve our warehouse operations with real-time reports for specific products with the help of barcodes. It also saves us valuable resources by allowing smooth integration with our existing applications. Furthermore, with new features being added regularly, we can continually modernize our business with minimal disruption,” Ven Sio, President and CEO, Sanitary Care Products Asia Inc. explained.
With Oracle Cloud SCM, SCPA can track order fulfillment, inventory receiving and product movement within our facilities supported via barcode scanning. This deployment has also helped increase inter-departmental collaboration, reduce disruptions, and minimize additional costs by almost seamlessly connecting the new warehouse management solution with SCPA’s existing NetSuite ERP.
“Customers prefer to have the option to buy better products at faster speed on any channel at any time, and receive or return products from anywhere. With Oracle Cloud SCM, SCPA can have the flexibility and insights to respond to the changing business dynamics, and to simplify business operations for improved customer experience. With real-time data, the solution can help SCPA monitor the performance of its key business process, helping the company identify any bottlenecks and address them effectively to improve its business outcomes. Furthermore, the new solution can help enable its employees to be involved in more strategic work, easing their burden from redundant work, and to focus more on customer care,” Anna Tan, Head of Applications, Oracle (Philippines) Corporation said.
Implemented by 5Corners Systems, Inc, a member of Oracle PartnerNetwork (OPN), the first warehouse went live in June 2020. Deployment for the remaining facilities has been planned as a phased approach and will be completed within the mutually agreed timeline.
