AN OPEN-INTEGRATION technology services platform that seamlessly integrates artificial intelligence (AI), operational data, and deep industry expertise was recently introduced by Kyndryl, the world’s largest technology infrastructure services provider. Called Kyndryl Bridge, the platform aims to revolutionize technology management to enhance business outcomes.
As of July 14, 2023, Kyndryl Bridge is already operational with over 500 global enterprise customers, and the company anticipates reaching more than 1,000 customers by the end of the fiscal year.
Kyndryl is an expert in infrastructure implementation and managed services worldwide. It is at the forefront of integrating AI and machine learning (ML) into mission-critical systems. Leveraging its expertise, including intellectual property, patents, skills, and extensive industry experience, it accelerates the delivery of new innovations and services, enabling customers to leverage emerging technologies and transform their operations effectively.
Kyndryl Bridge has already demonstrated its value by helping early adopters save over $1 billion in annual costs. This includes $670 million in annualized cost avoidance due to the prevention of thousands of incidents before they occur, and $370 million in annualized cost avoidance by reducing required maintenance windows.
The platform, launched in September 2022 as part of Kyndryl’s Advanced Delivery initiative, is a comprehensive ‘as-a-service’ operating environment comprising a single marketplace, an operational management console, and an AI and ML analytics engine. It stems from the tech company’s decades of experience in managing complex, mission-critical environments.
Collaborating with technology alliance partners, Kyndryl aims to accelerate and deliver real-time insights and innovation across IT estates. For instance, partnering with AWS allows them to combine applied intelligence and AWS’ vast data lake and machine learning services to enable customers to make more informed business decisions and drive transformation.
Similarly, working with SAP simplifies and accelerates transformation for customers, providing them with a holistic view of SAP and non-SAP workloads for valuable insights from enterprise data.
Furthermore, Kyndryl collaborates with Red Hat to help customers more efficiently design, deploy, and accelerate their cloud transformation projects. By leveraging Kyndryl Bridge Services along with Red Hat OpenShift and Red Hat Ansible Automation Platform, customers gain greater application visibility, control, and cost management.
With nearly 190 digitally enabled services, Kyndryl Bridge is expected to be available by the end of the current fiscal year ending March 2024. These services will drive better business outcomes, including:
Achieving AI-Driven outcomes: Providing customers with various services to unlock opportunities, manage and model data, and deliver industry-specific outcomes. Examples include enabling smart industry 4.0 manufacturing practices, reducing production quality risks, and identifying new markets for product development and scale.
Becoming more cyber resilient and compliant: Offering new services to optimize an organization’s security investments, such as integrating data to prevent cyber threats, managing security incident workflows, and ensuring compliance with local and global data regulations.
Meeting net zero goals: Introducing an AI-powered sustainability intelligence and carbon footprint calculator to help customers analyze real-time energy consumption and emission data, simulate, forecast, and generate actionable recommendations to improve energy efficiency across their entire IT estate.
