EPSON, the world’s leading printing technology company, has launched the Epson Genuine Ink PH mobile app, which helps customers verify the authenticity of their ink products. The app is available for free download on iOS and Android devices and protects customers from counterfeit inks that can damage printers and void warranties.
Counterfeit inks have long been a problem in the printer industry, posing risks to both consumers and manufacturers. These inks can lead to poor print quality, printer malfunctions, and voided warranties. The Epson Genuine Ink PH app offers a convenient and reliable solution for customers to ensure they are using authentic Epson inks.
“We are committed to providing our customers with the highest quality products and services,” said Masako Kusama, Epson Philippines President. “The launch of the Epson Genuine Ink PH app demonstrates our commitment to protecting our customers and ensuring they have the best possible quality prints.”
Epson has implemented a two-step approach for Genuine Ink verification:
Before purchasing inks: Check the hologram sticker on the side of the Genuine Inks box. It has three security features including; a temperature-sensitive element that changes color when rubbed, a light-sensitive element that reveals the word “Epson” when shone upon with a light, a color-shifting label that changes colors when tilted.
After purchasing inks: Use the Epson Genuine Ink PH app to scan the QR code or input the Random Number (RN) on the upper hologram sticker of the ink box. The app will display whether the QR code or RN is registered as genuine. You can also create a report if you suspect you have purchased counterfeit ink.
Epson encourages customers to purchase Genuine Inks only from authorized dealers and official online stores. This way, you can enjoy the benefits of genuine Epson inks, including high-quality prints, reliable performance, and protection under Epson’s warranty.
