MANAGEENGINE has announced OpenAI Observability for Site24x7, its cloud-based monitoring platform. This new capability allows businesses to harness emerging AI technologies like OpenAI’s ChatGPT to drive innovation and achieve strategic goals while being cost-conscious. The company is the enterprise IT management division of Zoho Corporation,
As organizations increasingly adopt OpenAI’s generative AI model and explore the potential of ChatGPT, understanding user interactions with GPT-powered applications becomes crucial. Monitoring API usage and token consumption is essential to manage costs and improve application performance.
OpenAI Observability enables application owners to monitor OpenAI model utilization, real-time performance, and cost metrics in a unified view. It automatically analyzes token usage, latency, and errors, making it easy to integrate with OpenAI modules and take quick actions on malfunctions using the built-in alerting system.
Srinivasa Raghavan, director of product management for Site24x7, highlighted the importance of observability in leveraging GPT models: “Observability emerges as a transformative force, empowering companies to get the most out of GPT. Our commitment to enabling organizations using GPT APIs is reflected in our efforts to provide effortless setup, cost and performance monitoring.”
ManageEngine recently showcased its AI capabilities at its inaugural User Conference in Singapore. The event brought together industry experts, regional partners, customers, and ManageEngine leadership to explore how AI capabilities in IT management can enhance performance monitoring strategies and enable data-driven decision-making.
Rajesh Ganesan, president of ManageEngine, emphasized the role of ManageEngine in supporting digital transformation in the Southeast Asian region: “With the region embracing digital transformation at a fast rate, we are thrilled to have hosted our first User Conference in Singapore to better connect and serve the technology community across the region.”
