Torre Lorenzo Development Corp. (TLDC) has ramped up its digital transformation and shift to agile work arrangements to ensure continuity amid the quarantine.
TLDC chief executive officer Tomas Lorenzo said complementing agile work arrangements and shifting reporting schedules within the company is the digitization of various administrative processes that were previously done manually.
“Paper transactions are part and parcel of any corporate operation, but we have fully embraced technology to minimize this,” noted Lorenzo.
For current and prospective clients, TLDC has kept digital channels open to respond to queries and requests. The company’s projects can now be viewed digitally through walkthrough videos from the comforts of clients’ homes. The company’s contact center receives customer concerns six days a week, while its social media platforms are available 24/7.