THE City of Sta. Rosa in Laguna is further solidifying its reputation as the “Detroit of the Philippines,” as Hino Motors Philippines (HMP) last week unveiled its new Technical Support and Training Center (TSTC).
The 5,800-square-meter floor area two-story building is found inside the 15-hectare Hino Motors facility. The TSTC, which fully equipped with a service workshop, a technical training workshop, a parts warehouse, seminar rooms and corporate offices, is a commitment of HMP to deliver Total Support to HMP customers.
“We are actually expanding as fast as we can with the demands of the market because we are anticipating an even higher demand for cargo and people transporters,” HMP Chairman and CEO Vicente Mills said as he explained how the new facility will enable the company to deliver its aftersales commitment to clients.
“The demand is economic, right? With all the infrastructure projects and the strong push for transport modernization, we are already ready. This is about addressing the needs of the economy. There is a large demand for trucks, for buses for modern jeepneys and we have the TSTC to make sure we are able to service well the needs of our dealers and our clients too,” Mills added emphasizing how his company’s thrust is make sure the logistics, transport and overall trucking requirements of customers are met with no delay.
Its service workshop features 14 service bays capable of providing quick service to minimize maintenance time while increasing unit efficiency. The technical training workshop enables highly qualified Hino technicians to provide on-site training for drivers and customers on step-by-step vehicle maintenance procedures. Hino has allocated five bays and three seminar rooms to ensure that every mechanic of the Hino dealer network is equipped with proper training and is able to provide quality service.
The TSTC exclusive parts warehouse will serve as storage area for Hino premium Japanese- quality spare parts. Its inventory of 5,415 lineup items serving 71,120 units of spare parts and amounting to PHP160 million are sure to keep Hino vehicles up and running day and night.
The Motor Vehicle Inspection System (MVIS), one of the key sections within the TSTC, ensures HMP complies with the government’s initiative of establishing a private inspection system to regulate emissions of motor vehicles. MVIS will have two inspection bays with brake and speed testers, wheel alignment and smoke testers, headlight testing equipment, side slip testers and communication systems adhering to LTO’s technical requirements and testing protocols.
“Hino has definitely come a long way, and all these are rooted in our core commitment of providing Total Support to our customers at all times. Everything that we have done, what we are doing and will continue to do is a testament of how we value a dedicated support program that delivers results and exceeds expectations as the local one stop shop for truck and bus needs,” HMP President Mitsuharu Tabata shared.
The new office building likewise exhibits the company’s commitment to its manpower, Hino’s most valuable asset. The new building is designed to provide an optimized working environment that will help boost employee productivity and morale, enabling Hino to reach Employee Satisfaction (ES) within its workforce.
Hino is also planning to launch a training school similar to Technical Education and Skills Development Authority (TESDA) in the near future. This training school, which will form part of Hino’s corporate social responsibility efforts, will be a platform for launching training programs for people from different communities on technical and vocational skills.
“We need to have a good, sustainable training and skills upgrading facility to ensure that we can service the thousands of customers we have,” Mills explained in Tagalog. He also clarified that the training, which will be a collaborative effort with TESDA will extend to more than just automotive-related lessons.
In line with its efforts to contribute to protecting the environment as reflected in the standardization of Euro 4 among its products, HMP will be installing solar roof panels in the new facility and building. This approach enables Hino to reduce its electricity consumption and carbon footprint.