THE Department of Tourism (DOT) recently released the first batch of hotels – Grand Hyatt Manila; Okada Manila; Makati Shangri-La, Manila; Shangri-La at The Fort, Manila; and Nobu Hotel, City of Dreams Manila – granted with Certificate of Authority to Operate for Staycation (CAOS).
As of today, the DOT has just included Solaire Resort, EDSA Shangri-La, and Joy Nostalg Hotel & Suites Manila in its list of staycation hotels in the metro.
DOT issues CAOS to accommodation establishments in an area placed under general community quarantine. Hotels issued with CAOS means guests may be allowed for staycation purposes.
Except those with co-morbidities or are currently pregnant, Bernadette Romulo-Puyat, DOT secretary, stated in the guidelines that individuals of all ages are permitted to go on staycation in a CAOS-certified accommodation establishments.
But the DOT stressed that guests are required to present at least a negative rapid antigen test conducted on the same day of check-in.
The maximum allowable guests staying in a guestroom at a given time shall be determined by the floor area of the guestroom, the DOT added.
Restaurants and other food and beverage outlets (excluding bars), gyms, and swimming pools may also operate.
To promote minimal physical contact among staff and guests, contactless and cashless transactions for taking bookings and payments are also mandatory.
To make every staycation pleasant and safe, DOT said accommodation establishments are required to develop packages that are appropriate for the present market demands and conditions. The offerings must strictly adhere to the existing health and safety guidelines and will likewise be monitored by the concerned regional office of the department.
Grand Hyatt Manila
Gottfried Bogensperger, Grand Hyatt Manila area vice president and general manager, said the hotel has always placed the safety and well-being of guests and associates at the forefront of its priorities and have stringently placed protocols to ensure this.
To warmly welcome guests back, the hotel has prepared a staycation package that starts at P9,888 net for a Grand King Room.
Inclusions of this offer are breakfast for two adults and two kids below 12 years old, welcome drinks at The Lounge, flexible check-in and check-out and guests can enjoy a 24 hour stay (subject to availability), 20 percent discount on dine-in restaurants, and 50 percent off on laundry service.
There is also an access to the fitness center and swimming pool, and complimentary mini bar upon arrival, parking, Wi-Fi access, and local calls.
Carved on 44 hectares fronting the picturesque Manila Bay, Okada managed to exceed all DOT requirements and received one of the first certifications in the Metro.
Since the quarantine started, Ivaylo Ivanov, Okada senior vice president of hotel operations, said the property in the Entertainment City have worked closely with the DOT, Philippine Amusement and Gaming Corp., and all respective government agencies to ensure that their guests can have a safe and enjoyable stay once operations resume.
“We have implemented new health and safety guidelines through our ‘True Clean. True Safe. True Heart’ (3T) campaign, and we are excited to finally get back to provide exceptional guest experiences,” Ivanov added.
The 3T guarantees health and safety of their guests and team members through newly implemented protocols around the resort. They want them to feel safe while enjoying the world-class amenities of the property.
The Hideaway by the Bay staycation promotion was created so that permitted guests may experience again the wonderful resort from October 2 onwards, he also said.
This offer includes room accommodation, as well as complimentary set menu breakfast for two, Wi-Fi access, hygiene kit, local calls within Metro Manila, and self-parking.
Makati Shangri-La, Manila
Set to re-open its doors and welcome back guests starting October 19, Makati Shangri-La, Manila has always anticipated and exceeded the needs of their guests.
Reconnect and create unforgettable memories with loved ones, recover the times missed, and discover new moments of joy with the hotel’s Welcome Home, Shangri-La Staycation package.
This special staycation offer includes breakfast for two guests and families have the option to get a second room at 50 percent off for room only rates. It also has guaranteed early check-in at 8 a.m. and late check-out at 6 p.m., as well as high-speed Wi-Fi and broadband Internet access.
Greg Findlay, Makati Shangri-La, Manila general manager, said the “Shangri-La Cares” promise, coupled with local and international accreditations and recommendations, guide its staycation measures and ongoing efforts to ensure guests’ well-being and comfort.
The hotel successfully achieved the SafeGuard Hygiene Excellence Certification of Bureau Veritas. Findlay said the hotel developed new innovations in order to become contactless while still remaining connected with our guests.
He added their new digital guide is available through QR code which enables guests to curate their preferred staycation experience from their very own mobile device.
“Our guests can order room service, book their pool or gym time, access our hygiene and safety guidelines and request in-room amenities at the touch of a button,” he said.
As physical human contact has been reduced, he noted that guests still receive the genuine, warm service Shangri-La is known the world over for.
A maximum of three guests only may be allowed to occupy any room. Except for Wonderful Family Getaway package, the hotel can accept two adults and two kids in an Executive room and Deluxe Suite.
Staying guests are provided with a Shangri-La care kit that includes a face mask in an envelope, hand sanitizer, and anti-bacterial wet wipes.