As families mark special moments from the comfort of their homes these days—birthdays, anniversaries, graduations—one thing remains constant: a cake or pastry. Knowing how much these celebrations mean the world to everyone, and in their desire to fulfill their commitment towards customer safety and satisfaction, Red Ribbon proudly introduces RIA –the brand’s smart and friendly online service crew who will assist customers in ordering their favorite Red Ribbon cakes and pastries via Facebook Messenger.
“At Red Ribbon, we are constantly seeking ways for our customers to conveniently and safely enjoy our products especially during these times,” says Red Ribbon Marketing Head Kent Mariano. “In introducing RIA, we immediately thought of making her available on Messenger, which is widely-used and easy to access. What’s more, our customers can chat with RIA wherever they may be through their mobile device.”
To order, go to Messenger and search Red Ribbon Bakeshop. Type “order” or click “Order Now” then choose how you would like to receive your order. Choose your product from the menu, and then proceed to checkout.
Customers are given the option to choose how they’d like to receive their order, whether it’s through Red Ribbon Delivery, Self-Pick-up, or Pick-up thru Grab. You can pay with cash or select among the available cashless payment options such as credit card including Visa, Mastercard and JCB, Paymaya, or Happy Plus.
Through RIA, customers can order bestsellers such as Black Forest, Chocolate Dedication Cake, Rainbow Dedication Cake and Triple Chocolate Roll and favorites such as Mocha Dedication Cake, Cheesy Ensaimada, Butter Mamon, and Moist Choco Slice plus many more! One can also specify their personal message on their dedication cake order and add extra candles or fun theme toppers