2GO Travel passengers with cancelled trips for the period of March 16 to May 15, 2020 can now conveniently rebook without going to the retail outlets or authorized agents.
Apart from waived rebooking fee and fare difference, tickets have validity of 12 months from original date of travel.
Until May 31, 2020, 2GO is extending special options to affected travelers by availing any of the following: a) free accommodation upgrade up to cabin, b) reroute their ticket to any 2GO Travel Destination, c) transfer their ticket to another person or d) avail of 20% discount on your next travel at the time of rebooking.
Rebooking or revalidation of eligible tickets can be done by calling 0995-9674353, 0956-8079438, and 0951-6143362 or send an email to [email protected] from Monday to Sunday, 8:00AM to 6:30PM.
Travelers are advised to take note of their original travel details and reservation number when rebooking. 2GO travels to 18 island destinations namely: Manila, Batangas, Caticlan, Odiongan, Romblon, Roxas, Bacolod, Cebu, Coron, Dumaguete, Iloilo, Puerto Princesa, Butuan, Cagayan de Oro, Dipolog, Iligan, Ozamiz, and Zamboanga. Passengers who want to book their tickets for future travels may visit travel.2go.com.ph.