The National Home Mortgage Finance Corporation maintained its ISO 9001:2015 certification for Securitization of Housing Loan Portfolios (Purchase of Housing Receivables, Collection Amortization, Securitization, and Post Issuance of Bonds) and Borrower’s Services.
Amid the alternative work arrangements in all NHMFC offices due to the global outbreak of the coronavirus disease 2019 (COVID-19), a remote audit on all sites was conducted by TÜV SÜD PSB Philippines, Inc. (TUV SUD), a third party certifying body. Held on July 20 to 22, 2020, the audit concluded with a Recommendation of Certificate Maintenance by TÜV SÜD Quality Management System auditors, Messrs. Cezar Sendaydiego and Xavier Lance Dy.
Department of Human Settlements and Urban Development Secretary Eduardo Del Rosario, who also chairs the NHMFC Board of Directors, applauded all the units and branches of the corporation for another successful audit.
“The rigorous efforts of the corporation to uphold international standards of its products and services are evident in maintaining our ISO 9001:2015 Certification,” Secretary Del Rosario said.
He added that this is NHMFC’s 3rd Surveillance Audit for ISO 9001:2015 Certification and the next round will be in February 2021.
“NHMFC consistently revisits its processes to ensure continuous compliance to international standards of providing client services. In the face of the current global health crisis, we, from the government’s housing sector, were able to adapt to the challenges of the new normal situation without derailing our services to our stakeholders. This ISO recertification is a remarkable testament to our endeavors,” the housing czar stressed.
This quality management system milestone is made possible with the vast use of ICT tools invested in by the corporation, coupled with the collaborative efforts and strong cooperation among the employees and management.
NHMFC is one of the government’s key shelter agencies under the administrative supervision of DHSUD.