Smart Project Hotline to boost COVID communications

    Local government units (LGUs) and their constituents now have an additional communications channel in the fight against COVID-19 through Project Hotline, a dedicated wireless solution offered by Smart Communications Inc. (Smart).

    Designed for use nationwide, the Project Hotline platform includes a free smartphone, a Smart Prepaid or TNT SIM, and free data load allocation good for six months. Smart is also helping out local governments spread the information about their local hotline by bundling tarpaulin banners that can be strategically placed in public places. With these inclusions, the platform will benefit community residents, local government officials and employees, and frontline responders.

    “Project Hotline is part of our efforts to ensure that LGUs are equipped with reliable connectivity during these trying times,” said Jane Basas, senior vice president and head of Consumer Wireless Business at Smart. “By providing our partners with a platform to send and receive community messages, Smart helps LGUs to better address the public health needs of their communities during this pandemic,” she added.

    The new communications solution complements other community innovations rolled out by Smart, including Smart Infocast Service– a web-based text broadcast solution; the Smart Emergency Cell Broadcast System (ECBS)– a platform that can quickly send public warnings to mobile phone users in specific areas; and the Batingaw emergency app — a mobile application that provides government agencies, organizations, and individuals, immediate access to disaster warnings, advisories, location data, and disaster mappings.

    All these innovations underscore Smart’s #SafePH advocacy promoting the use of technology to strengthen communications and help mitigate disaster risk in communities.

    Maynilad offers desludging services 

    West Zone concessionaire Maynilad Water Services Inc. is offering septic tank cleaning services to its residential and semi-business customers this September in select parts of Malabon, Manila, Muntinlupa, Navotas, Pasay, Valenzuela, Quezon City, and in Cavite Province at no extra cost.

    The company has adopted new and more stringent protocols in the conduct of desludging services to ensure the safety of its customers who will avail of the septic tank cleaning. Maynilad requires all of its desludging personnel and vacuum truck unit operators to wear personal protective equipment (PPE), practice physical distancing, and undertake extra disinfection procedures to protect against the spread of COVID-19.

    Customers residing in barangays Hulong Duhat, Potrero, Tañong and Tonsuya in Malabon; barangays under Ermita, Pandacan, Sampaloc, Sta. Cruz, Sta. Mesa and Tondo in Manila; Barangay  Poblacion in Muntinlupa; Barangay  Sipac-Almacen in Navotas; barangays under San Jose, San Rafael and Sta. Clara in Pasay City; Barangay  Apolonio Samson, Bahay Toro, Balingasa, Damayan, Del Monte, Kaligayagan, Katipunan, Maharlika, Manresa, Mariblo, Novaliches Proper, NS Amoranto, Pag-ibig sa Nayon, Pasong Putik, Payatas, San Antonio, Santo Domingo, Santa Lucia, Sienna, Talipapa and Unang Sigaw in Quezon City; Barangay  Balangkas, Bignay, Gen. T. de Leon, Lingunan, Mapulang Lupa, Paso De Blas, Pasolo, Rincon, Ugong and Veinte Reales in Valenzuela City may avail of Maynilad’s desludging service.

    Some Maynilad customers in Cavite province, particulary in Barangay  Alapan I-C, Anabu I-B to I-F, Anabu II-A to II-F, Bayan Luma V, VI and IX, Bucandala III to V, Molino V, Palico I and Pasong Buaya I and II in Imus City; Barangay  Samala-Marquez, Santa Isabela, Tabon II and III, Tramo-Bantayan and Wakas II in Kawit, Cavite; and Barangay  Kanluran, Muzon II, Poblacion, Sapa III and Silangan II in Rosario may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around P5,000 per truck.

    Teleperformance Cloud Campus supports digital pivot

    Teleperformance offers Philippine firms its comprehensive TP Cloud Campus model with its work-at-home (WAH) solution which allows businesses to quickly roll out fully trained and equipped work-at-home remote support and operations teams. These remote teams are able to provide tech-enabled service delivery and assure brands of quality interactions that make customers happy.

    The TP Cloud Campus model includes all essential processes, such as hiring, training, and managing remote teams while ensuring secure and excellent customer experiences that is both high-tech and high-touch. Running the model are expert and experienced teams of professionals who have delivered results while operating under strict community quarantines and health protocols.

    Teleperformance has the global scale, in-depth expertise, and solution breadth and depth to help address concerns regarding data security, agent accountability and productivity, and employee engagement.

    EastWest Singapore Airlines KrisFlyer Mastercard bags awards

     The 2020 Asian Banking and Finance Retail Banking Awards, which recognize outstanding products and services in the Banking and Finance Industry in Asia, recently hailed the EastWest Singapore Airlines KrisFlyer Mastercard with two awards: Consumer Finance Product of the Year and New Consumer Lending Product of the Year.

    Launched in 2019, this curated co-brand credit card is a first-of-its-kind partnership between KrisFlyer, the frequent flyer programme of Singapore Airlines, and a top universal bank in the Philippines.

    The multi-awarded EastWest Singapore Airlines KrisFlyer Mastercard allows cardholders to earn more miles for every purchase, whether for travel, online shopping, or local spend. Through Platinum and World variants, cardholders may earn up to three KrisFlyer miles for every P45 and P36 spend, respectively. Cardholders can also enjoy 3,000 bonus KrisFlyer miles for Platinum and 6,000 bonus KrisFlyer for World upon a minimum spend of P100,000 within three months of card activation, anniversary bonus KrisFlyer miles, and other exclusive privileges.

    Delta extends middle seat blocks into January 2021

    Delta is extending one of its key health and safety protocols this holiday season by blocking the selection of middle seats and limiting the number of customers per flight through at least Jan. 6, 2021.

    Through Jan. 6, 2021, Delta will block the selection of middle seats in Delta Premium Select, Delta Comfort+ and Main Cabin via the Fly Delta app or online.

    For customers in parties of one to two: Middle seats will be blocked for safety. For customers in parties of three or more: Middle seats will appear as available for booking, to allow families and travel companions to select seats together.

    This functionality helps maintain Delta’s pledge to give customers more space on board while offering flexibility with their seat choices.

    To ensure flights are not filled to capacity, customers can expect that Delta will limit the number of customers on board all aircraft – with or without middle seats; limit the First Class cabin to half capacity to further ensure more space between customers and; block one aisle of seats on aircraft without middle seats.

    On routes where the planes begin to fill, Delta will continue to look for opportunities to upsize to a larger aircraft type or add more flights.

    The Delta One cabin on widebody aircraft, which is designed with more space and privacy built in, will be offered at full capacity effective October 1.

    TeaM Energy pushes education initiatives amid pandemic

    TeaM Energy Foundation (TEFI) is  helping public schools in its host communities prepare for the start of the new school year this next month amid the challenges posed by the COVID pandemic.

    In coordination with the Department of Education (DepEd) and different local government units in Quezon and Pangasinan, TEFI has donated learning and hygiene materials that will help teachers and students adjust to the new normal once classes begin, in support of the DepEd’s Basic Education Learning Continuity Plan.

    “We realize the importance of sustaining the learning process for students in a safe and effective manner, while addressing the challenges brought about by this global pandemic,” said Greggy Romualdez, head of external affairs of TeaM Energy.

    TEFI donated 650 reams of bond paper and more than 200 ink cartridges to DepEd Quezon Division to be used to print learning modules for the teachers and students in Quezon. TEFI also partnered with DepEd Quezon to facilitate the airing of learning programs over Quezon local radio.

    TEFI participated in this year’s Brigada Eskwela by donating learning tools and more than 300 boxes of surgical masks, 240 gallons of isopropyl alcohol and 60 gallons of bleaching solution were provided to various schools in both provinces through the program.

    TEFI has built 20 fully-furnished classrooms in Quezon and Pangasinan since 2014, in partnership with the DepEd and various local government units.

    TEFI is the social development arm of TeaM Energy, which operates two coal-fired power plants: the 735 MW Pagbilao Power Station in Quezon Province and the 1,200 MW Sual Power Station in Pangasinan. It also has a 50 percent stake in the 420 MW Pagbilao Unit 3 Power Project in Quezon, and a 20 percent stake in the Ilijan natural gas project in Batangas.

    Ecobags from Alfamart

    Alfamart, the first and only Super Minimart chain in the Philippines, is currently giving away ecobags to customers.

    Most cities and municipalities have imposed ordinances that reduce, or even completely ban, single-use plastics. Thus, ecobags have emerged as a necessary item to bring when shopping around.

    However, most people that go to 24-hour establishments may not always have an ecobag handy, and not everyone is willing to spend extra for a new one. So, instead of offering them for sale, Alfamart stores are now giving them away with a minimum purchase of PhP500 worth of participating brands.

    Apart from the practical convenience, giving better access to ecobags fits in with Alfamart’s community development advocacy.

    “It’s our small way of getting the communities we serve used to ecobags and reducing their dependency on single-use plastics,” said Alfamart Philippines COO Harvey Ong.

    For more information on the participating brands and other Alfamart promotions, you may visit or their FB page, Alfamart PH.


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