The National Electrification Administration (NEA) has ordered all electric cooperatives (ECs) in the country to implement a no-disconnection policy for low-income households or lifeline consumers amid the ongoing pandemic.
The agency said the order covers bills falling due by March 2021 for all electricity consumers whose consumption are within the lifeline rate set by the Energy Regulatory Commission (ERC).
In a memorandum dated February 10, NEA administrator Edgardo Masongsong advised all 121 ECs to fully observe the directives issued by the Department of Energy (DOE) regarding the extension of the no disconnection policy.
Masongsong added the order applies to all unpaid regular bills and installment payments relative to various advisories of the DOE and the ERC.
Meanwhile, NEA directed all ECs to prepare for the possible effects of a tropical depression in their power distribution lines as Tropical Depression Auring entered the Philippine area of responsibility yesterday.