Globe Telecom Inc.’s shared service provider unit Asticom Technology Inc. is expanding its operation in the Philippines and in Asia.
Asticom has launched its first subsidiary, Asti Business Services Inc. (ABSI), that will provide services to various industries including telecommunications, financial technology, information technology (IT), retail, health, logistics, automotive, banking, education, real estate and aviation in the country and in Asia.
Asticom said ABSI aims to raise the bar for IT-business services outsourcing (BSO) by offering digital platform solutions to help enterprises in their digital transformation such as in customer experience and employee engagement.
“Amid the pandemic, we see a growing need for IT-BSO services as enterprises have reinvented their ways of working while fully focusing on their core business functions. In line with our vision to become the number one shared services company in the Philippines and Asia by 2029, we are confident that ABSI will be able to create purposeful growth for the local and international markets,” said Mharicar Castillo-Reyes, Asticom president and chief executive officer.
ABSI will also provide enterprises with Above and Beyond Service Innovation with end-to-end solutions for human resources, administrative, finance and IT functions.
“More than launching a subsidiary, our goal is to showcase Filipino innovation and expertise as an international IT-BSO services provider. With ABSI, we emphasize people development and unwavering commitment to innovation, quality and efficiency,” said Gary Ona, ABSI general manager.
In addition to IT-enabled services such as web and mobile application development, Asticom said ABSI will also focus on process optimization for front and back-end office functions ranging from customer verification to payroll administration and finance support services.