Globe Telecom Inc. mobile wallet unit GCash is doubling down on security measures to safeguard its users from fraudsters and cybercriminals.
GCash has ensured that users receive SMS, in-app and social media advisories against fraudulent pages, including fake donation drives and fake financial aid offers under the government’s social amelioration program.
App notifications informing customers not to share their account details were rolled out. As soon as a customer opens the GCash app, the reminder not to share any information such as MPINs and OTPs (one-time pins) with anyone can be seen.
It has also taken a more active role in ensuring that fake social media advisories and accounts are taken down.
GCash has also partnered with authorities in fraud investigations, offering assistance and cooperating with the National Bureau of Investigation.