Concerns raised on Grab’s passenger verification system

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    The National Privacy Commission (NPC) has asked Grab Philippines present evidence its new passenger verification system and in-car audio and video recording pilot test does not violate its riders’ privacy.

    Olivia Khane Raza, chief of the NPC’s Compliance and Monitoring Division, said, the commission required the data protection officer of Grab Philippines to present today, January 15, documents demonstrating their compliance with the law including, among others, their privacy manual, privacy impact assessment reports and privacy notices related to verification system.

    “We understand that Grab designed their new systems as additional security to both drivers and passengers. But to avoid serious breaches of privacy, the Commission must ensure that their new system is compliant with the Data Privacy Act and adhering fully to the principles of transparency, proportionality, and legitimate purpose,” Raza said in a statement.