All toll plazas of North Luzon Expressway (NLEX) and Subic-Clark-Tarlac Expressway (SCTEX) continue to operate, but on a limited capacity, during the enhanced community quarantine, according to NLEX Corp.
The tollway company said it is taking measures to promote the health and safety of its employees while at the same time ensuring the continuity of services to motorists.
“We recognize the critical role of our company in providing vital infrastructure for the unimpeded flow of goods and services. Our team commits to comply with government guidelines and directives, and continue to protect our employees and motorists,” said J. Luigi Bautista, NLEX Corp. president and general manager.
NLEX and SCTEX are operating 24/7 to ensure the unhampered movement of essential goods and the transit of frontliners, workers and authorized persons outside of residence identified by the Inter-Agency Task Force.
The company said all toll plazas are open but on a limited capacity. At Balintawak, Bocaue and Mindanao toll plazas, 50 to 60 percent of the lanes remain open to serve motorists.
Bautista also said the company is in close coordination with the Philippine National Police regarding their checkpoint/monitoring operations along the expressways.
NLEX also continues to beef up its coronavirus prevention protocols to ensure safety. Intensified cleaning, disinfection and sanitation as well as physical distancing measures have been in place in its office premises, toll booths, customer service centers, company vehicles and rest and refuel areas (gasoline stations), the company said.
To better serve motorists, free 24-hour towing to the nearest exit for Class 1 vehicles is available from 6 a.m. of March 31 to 6 a.m. of April 5.
“Despite the challenging times, our team remains steadfast in providing round-the-clock assistance to our customers, government partners, and other stakeholders,” Bautista said.
NLEX is also encouraging motorists to use RFID for toll payment to avoid long queues at the cash lanes.