The Bureau of Customs’ Accounts Management Office (BOC-AMO) has been lauded by various industry groups for its improvements in operational efficiency and client service.
In a statement yesterday, the BOC said it has received commendation from the Federation of Indian Chambers of Commerce Philippines (FICCP), the Practicing Customs Brokers Association of the Philippines (PCBAP) and the Chamber of Customs Brokers, Inc. (CCBI).
The FICCP highlighted the office’s client-centric approach and responsiveness, citing the efficient handling of renewal applications.
“We take this opportunity to congratulate you on the many positive reforms that we are experiencing firsthand when it comes to huge improvements on how things are done at the bureau,” the FICCP stated.
Meanwhile, the PCBAP and CCBI have commended the BOC-AMO for its exemplary handling of Customs Brokers’ registration and renewal procedures.
The associations noted the office’s commitment to resolving system issues and delays and its proactive approach to accreditation applications, which has led to faster approvals for new and renewed applications.
The bureau highlighted that under the current leadership, the BOC-AMO has implemented reforms that have greatly enhanced its operations.
