MAKATI, PHILIPPINES – Ignite 2025, hosted by RevConnex Solutions, brought together professionals, trainees, and industry leaders in the medical virtual assistance (MVA) and revenue cycle management (RCM) sectors. Held at The Company Manila on August 23, 2025, the event combined training, recognition, and networking for the fast-evolving healthcare outsourcing industry.
Ignite 2025 was designed as a movement to strengthen Filipino participation in global healthcare outsourcing. From 12 p.m. to 5 p.m., attendees engaged in sessions highlighting industry growth and the indispensable role of Filipino talent, reflecting RevConnex Solutions’ mission of providing practical training and delivering compliant RCM solutions to US healthcare providers.
Inspiring Keynotes and Insights
The program opened with a keynote from Arnel Natividad, RevConnex Solutions co-founder and CEO, who underscored the need for continuous learning in the healthcare workforce while sharing insights on US healthcare outsourcing trends.
Government support was evident through Emmy Lou Delfin, ICT Industry Development Bureau director, who highlighted capacity building importance in digital healthcare. Industry perspectives came from partner clients including the PhoenixMed health team, affirming collaborative opportunities between Filipino professionals and global healthcare companies.
A standout moment featured MK Bertulfo, RevConnex co-founder and chief strategy & marketing officer, delivering “Humans + AI: The discipline that sets us apart.” Her session emphasized balancing technology with human discipline as AI adoption accelerates across industries.
Recognizing the Pioneer Batch
Ignite 2025 celebrated the graduation of the RCM Masterclass pioneer batch, the first cohort completing RevConnex Solutions’ intensive training program. Trainees’ testimonials, alongside coach reflections, highlighted specialized training’s life-changing impact from improved skills to tangible career opportunities, underscoring RevConnex’s vision of shaping world-class Filipino healthcare professionals for the global market.
Partnerships and Community Spirit
The event was made possible through partnerships with The Company Manila and Filipina Homebased Moms. Booth exhibitors included New You Collagen Drink, VCreative Design Studio, Likha Studios, Rawfile Studio, YAM Agency, and MP Nieva’s Flowershop, demonstrating synergy between healthcare, wellness, and creative industries.
The program concluded with award ceremonies honoring coaches, volunteers, and graduates, followed by networking fostering new partnerships. Guided by its vision to be the most trusted partner in healthcare outsourcing and education, RevConnex Solutions continues bridging global healthcare needs with Filipino expertise, setting a new benchmark for professional development and industry collaboration.
