Pag-IBIG Fund is the most-trusted government-run corporation accordingto a nationwide trust survey of key institutions in the Philippines.This is according to the 2021 Philippine Trust Index (PTI), a nationwidesurvey by the EON Group that cuts across backgrounds to measureFilipinos’ trust in the government, the business sector, the media, non-governmental organizations, the Church, and the academe.
“We are truly honored to be included in the list of most trustedgovernment agencies. The latest results of the Philippine Trust Index andour 9th straight unmodified opinion from COA show that we havefulfilled our duties during the pandemic while still maintaining thehighest standards of transparency and integrity in our work. This isaligned with President Duterte’s vision of clean government with heart forservice,” said Secretary Eduardo D. del Rosario, who heads theDepartment of Human Settlements and Urban Development (DHSUD)and the 11-member Pag-IBIG Fund Board of Trustees.
The 2021 PTI noted that “in terms of government agencies, departmentsthat got the highest trust are those whose functions require them toremain engaged with the public, even during the pandemic such as onlinelearning, finance regulation, loan assistance and aid distribution.”
The Department of Education earned the highest trust rating of 91%followed by Pag-IBIG Fund at 89% — the highest among GOCCs on the list.
“On behalf of all Lingkod Pag-IBIG, thank you for your trust, our dearmembers! As you know, we never stopped providing service even duringthe lockdown and community quarantines. Instead, we improved ourdigital assets so you can continue transacting with us online. We haveproven that during this health crisis, you can always count on ourLingkod Pag-IBIG brand of service. And, while we have previouslyreceived awards and recognition, we are even more grateful that it is the
public itself, the people we serve, that ranked us as the mosttrustworthy GOCC in the country for 2021,” Pag-IBIG Fund ChiefExecutive Officer Acmad Rizaldy P. Moti said.
