Citi Philippines continues transitioning clients from traditional cash and checks to digital payments to boost commercial and treasury requirements.
The message was delivered at Citi’s Future of Payments Forum at Citi Plaza corporate headquarters, with around 100 attendees from top-tier local corporates and multinational companies discussing latest payment trends and issues.
“At Citi, we understand that payments are at the heart of global commerce. With a digital-first approach, our network is connected, embedded and designed to help deliver a best-in-class experience across the entire journey of an organization’s payments flow,” said Paul Favila, Citi Philippines’ CCO and Banking Head.
“We enable our clients to make and receive payments globally to support their commercial and treasury needs, as if there were no borders, no currencies and no constraints,” he added.
Deputy Governor Tangonan cited BSP efforts pushing innovations to address payment system gaps, sustain interoperability, and align with global standards ensuring payment safety and efficiency.
“We aim to unlock the benefits of the widespread digital payments adoption to contribute to the country’s economic growth. We are focused on developing initiatives to increase usage and bring more users into the system,” he reiterated.
Subject matter experts included Anoushka Dua, Citi South Asia and JANA Payments Head, discussing South Asian payment trends, and Xin Lin, Citi South Asia Platforms Head, tackling Citi’s platforms and integrations.
“As commerce moves online and the geopolitical environment continues to evolve, regulations are shifting and clients are adapting their business models to mitigate risks, stay closer to end customers and embed payments in the digital journey so they can win business,” Dua added.
Arlene Nethercott, Citi Treasury and Trade Solutions Country Head, concluded: “Everybody is on different journeys in payment transformation. Ours is that of helping our clients go digital.”
“If your company is still using checks or cash, we are here to put to life your own transformation. I hope it’s also your advocacy to help the country digitize and make payments a seamless experience for everybody,” she encouraged.