GCash is warning the public against misuse of fake or illegal payment accounts, particularly those exploited by illegal gambling operators and other illicit entities.
The fintech leader reaffirmed its Zero Tolerance policy against unlawful activity and reminded customers that GCash has no links to illegal gambling operators. Any site or group claiming otherwise is either misrepresenting GCash or illegally using the platform.
“Illegal online gambling undermines financial integrity and public welfare. GCash has no links to illegal gambling operators, anyone connecting our brand to these sites is either misrepresenting us or illegally using our platform,” said Oscar Enrico A. Reyes, Jr., President and CEO of G-Xchange, Inc. (GXI). “We are working hand-in-hand with regulators and law enforcement to shut down illicit activity and protect our users.”
Red Flags to Watch For:
- QR scans from random links, chat apps, or social media posts
- “Too-good-to-be-true” offers like gaming credits or quick-cash schemes
- Codes without official merchant names or logos
- Transactions showing personal names instead of verified merchants
Customer Protection Steps:
- Only scan QR codes from trusted merchants and billers
- Double-check payment details before confirming transactions
- Report suspicious activity through GCash Help Center in-app, via hotline 2882, BSP Consumer Protection channels, or PNP Anti-Cybercrime Group at (02) 8414-1560 / 0998-598-8116
GCash’s Zero Tolerance Commitment: GCash immediately blocks accounts linked to illegal transactions, prohibits misuse of payment QR codes, and collaborates with BSP, AMLC, and law enforcement to detect and shut down illicit activities.
Since 2023, GCash has taken down over 57,000 phishing sites and reported 916 illegal online gaming sites to authorities.
“GCash is committed to ensuring that Filipinos can transact with confidence and peace of mind. We will continue to strengthen our security systems and work closely with regulators and law enforcement to keep our platform safe,” the company said.
