From its humble beginnings as a single-branch pawnshop dedicated to uplifting disadvantaged Filipinos nationwide through financial inclusion and mobility, Cebuana Lhuillier has evolved into one of the Philippines’ premier and largest financial services firms.
According to Jean Henri Lhuillier, President and CEO, the company’s enduring success is anchored in the value it places on its employees.
Lhuillier emphasizes the establishment of a company culture centered on core values such as Innovation, Respect, Integrity, Teamwork, Excellence, and Social Responsibility. This culture fosters teamwork and drives the company’s pursuit of excellence in product offerings, client service, stakeholder relations, and community engagement.
Acknowledging employees as the company’s most valuable asset, Lhuillier highlights Cebuana Lhuillier’s commitment to their well-being through various initiatives, including cultural campaigns, feedback channels, educational support, and career development opportunities.
The introduction of the Cebuana Lhuillier Academy Online (CLAO) and the physical Academy facility underscores the company’s investment in employee growth and fulfillment. Additionally, Cebuana Lhuillier recognizes outstanding performance through award ceremonies like the annual “Brillo.”
Jo-Ann Tacorda, First Vice President and Group Head of Corporate Services, emphasizes the company’s dedication to implementing systems and programs that enhance employee performance and well-being, fostering an inclusive work environment.
Jean Henri Lhuillier expresses pride in the company’s workforce and reaffirms Cebuana Lhuillier’s commitment to empowering both employees and Filipinos at large.