AIRASIA Philippines is ready to reschedule its flights during the six-hour shutdown of the country’s airspace on May 17 due to maintenance works at the Philippine Air Traffic Management Center.
During the recent meeting government with the Department of Transportation, Civil Aviation Authority of the Philippines, and Manila International Airport Authority, AirAsia Philippines discussed the proposed rescheduling of 21 flights on May 16 as well as the retiming of 13 flights and the cancellation of six flights on May 17.
Included in the proposed rescheduling are flights to and from Taipei, Incheon, Bangkok (Don Mueang), Kota Kinabalu, and Incheon for international and Cebu, Bacolod, Davao, Puerto Princesa, Cagayan, Iloilo, and Tacloban for domestic.
Canceled flights include those from Manila to Davao, Cebu, and Bacolod and their corresponding return flights which cover the six-hour repair from 12 midnight to 6 a.m. on May 17.
“AirAsia Philippines is expressing its support to our industry partners in this crucial exercise. We’ve been working closely with them since the beginning to mitigate any inconvenience among our guests. This involves our request with the slot committee for the retiming of our flights that will be affected due to the repair,” said Steve Dailisan,
AirAsia Philippines communications and public affairs head Steve Dailisan.AirAsia has made adequate preparations to notify guests in advance via SMS and registered email of the flight schedule changes. It also prepared a massive information dissemination campaign through its quad media partners and social media pages.
Guests affected by flight disruptions may opt to avail of the Standard Recovery Options such as moving flights, rebooking, credit account, or refund via AskBo on the airasia Superapp.
