The National Telecommunications Commission (NTC) directed public telecommunications
entities to ensure sufficiency of telecommunications services, as well as the immediate
repair and restoration of these services during the onslaught of Typhoon “Carina”
As early as July 22, 2024, the NTC issued a memorandum addressed to all PTEs directing them to, among others, ensure a sufficient number of technical and support personnel,
standby generators, tools and spare equipment are deployed in the areas which shall be affected by Typhoon “Carina.”
The memorandum also directed PTEs to fast track the repair and restoration of telecommunications services in those areas.
The PTEs have reported that there were mobile and broadband service disruptions in some areas affected by the onslaught of Typhoon “Carina”, primarily due to power outages. In addition, flooding in many areas is making restoration activities more challenging as surrounding roads remain impassable.
Nonetheless, round-the-clock restoration efforts are continuously being undertaken by the
PTEs, including deployment of power generator sets until such time that commercial power
is re-established, which will then hopefully restore regular telecommunications services
within 24 to 48 hours.
Globe Telecom Inc. has begun restoration work in a few areas in Metro Manila and Northern Luzon affected by service disruptions due to commercial power failure following the devastation of Typhoon Carina and the enhanced southwest monsoon.
As of 9 a.m., July 25, over 90 percent of Globe’s mobile sites in Metro Manila were up and running, with few facilities down due to power outages. None of the 3G sites were affected.
In Northern Luzon, more than 95 percent of 2G, 3G, LTE and 5G sites were operational.
“As the weather has improved and floods have subsided, our personnel are now working on quickly restoring services in the few isolated areas that experienced disruptions in their call, text, and data services,” said YolyCrisanto, Globe chief sustainability and corporate communications officer.
Globe has not recorded any damage to network infrastructure. “Overall, our network remains intact and stable, providing communications services critical to relief and recovery operations in typhoon-hit areas. It is proof that our network resilience efforts work,” Crisanto added.
Globe earlier prepositioned personnel and equipment in areas forecast to bear the impact of the typhoon and habagat to ensure quick response in case of network emergencies.
