PLDT Inc. wireless unit Smart Communications Inc. in collaboration with the National Telecommunications Commission (NTC), has intensified efforts to address fake cellsite towers that are used in sending text scams to mobile subscribers.
Fake cell towers mimic legitimate cell towers, enabling scammers to capture mobile numbers and send phishing messages, Smart said. These fraudulent texts often appear legitimate, luring recipients into clicking links that lead to phishing websites designed to steal sensitive information.
“Collaborating with industry partners like Smart is key to addressing these threats. We remain focused on identifying and neutralizing schemes that exploit technology to defraud the public,” said NTC Commissioner Ella Blanca Lopez in a statement on Monday.
The use of fake cell towers in fraudulent schemes has raised serious concerns. Smart and the NTC are working together to curb the exploitation of these devices and ensure the safety of mobile subscribers.
“Smart has fortified its defenses against text scams by enhancing its advanced firewall systems, which effectively filter out SMS containing malicious links. However, some criminals have turned to fake cell towers to bypass telco networks, directly connecting to subscribers’ devices to send unsolicited and deceptive messages,” said Roy Ibay, Smart head of regulatory affairs.
In line with these efforts, Smart said it actively collaborates with the Department of Information and Communications Technology’s Cybercrime Investigation and Coordinating Center to combat scams, supporting investigation, apprehension and prosecution of those involved in illegal activities.
To aid in the fight against text scams, Smart encourages subscribers to report suspicious messages through its HULISCAM portal.
Subscribers can provide details such as the sender’s mobile number or alphanumeric identifier, the message content, the date received and the recipient’s location. Fraudulent SIM numbers are promptly blocked following verification.
Together with the NTC and other stakeholders, Smart said it remains steadfast in protecting subscribers from digital fraud and ensuring a secure digital environment. Smart serves approximately 96 percent of the country’s cities and municipalities.
