Globe Telecom Inc. has forged partnerships with financial institutions to strengthen its stance for online safety and cybersecurity.
The partnerships resulted in the immediate blocking of over 9 million scam and spam messages in the first half of the year related to online bank fraud, Globe said.
Among those blocked were messages reported by customers to their respective banks, such as suspicious requests for OTPs and other sneaky ways to pry open their accounts and breach secure platforms and also messages from blacklisted sender IDs.
Globe said it also blocked 1,119 vishing calls, another scamming scheme where fraudsters call bank customers pretending to be legitimate bank representatives to obtain sensitive information.
Phishing scams using text messaging and email are on the rise, many of which pretend to be official notifications from the banks, the telco added.
Banks can report a phishing campaign that impersonates a URL, domain or mobile number as well as other spamming and scamming incidents, and Globe will block them.
Globe also offers free whitelisting of official SMS blasting companies, which are the only ones allowed to send messages using a brand or company name.
“A lot of the investments we’ve made over recent years have allowed us to have better cybersecurity capabilities. We try to squeeze value out of those investments to make sure that we can reach our clients a little bit more directly,” said Anton Bonifacio, Globe chief information security officer.
With its successful relationship with the banks, Globe said it has also decided to work with online marketplaces like Lazada and Shopee and provides the same brand whitelisting service as well as 24×7 threat spam/scam intelligence sharing to protect Globe customers that use these e-commerce websites. – Myla Iglesias
