Maynilad Water Services Inc. has signed a memorandum of understanding (MOU) with the local government unit (LGU) of Caloocan for the improvement of water management and the reduction of water loss in the city over the next three years.
Under the agreement, the Caloocan LGU has committed to issue permits for Maynilad’s non-revenue water (NRW)-related projects within a maximum of seven days upon submission of complete documents.

The MOU, signed by Ryan Jamora, Maynilad central NRW division head and Caloocan City Mayor Dale Gonzalo Malapitan, is expected to help accelerate key water loss recovery initiatives, leading to faster project execution and more effective leak repairs.
Jamora said delays in permit issuance have previously hampered NRW projects.
“This partnership will streamline the process for obtaining roadwork permits, enabling us to facilitate projects that are essential for water loss recovery and service level enhancement. We are grateful to the Caloocan LGU for their support, which will be instrumental in accelerating our NRW initiatives,” Jamora said.
Maynilad will also carry out pipe replacement and leakage control programs under the MOU.
Following the signing of this MOU with Caloocan, Maynilad is working to secure similar agreements with other LGUs in its concession area, further aligning with the goal of streamlining permit processing, especially for NRW projects.
Maynilad is also coordinating with the Department of Public Works and Highways and the Department of the Interior and Local Government to strengthen support for these initiatives.