Motorcycle ride-hailing firm JoyRide has partnered with PLDT Enterprise to enhance its operations and service quality by leveraging the latter’s connectivity solutions.
Under the partnership, JoyRide will look to integrate PLDT Enterprise’s fixed and wireless solutions, including Smart Messaging Suite, Smart Bro, Bizload, Smart Postpaid, SIP Trunk and direct subscriber line.
These products will address JoyRide’s growing operational needs as it expands its services in Luzon, Visayas and Mindanao, covering Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, Baguio, Cagayan de Oro, Naga, Legaspi and Pampanga.
Additionally, with the newly launched JoyRide Bus service on the SuperApp, commuters can travel to Pampanga, Tarlac, Pangasinan, Baguio and Cagayan via Victory Liner.
“Our partnership with JoyRide highlights the transformative power of technology in redefining the transportation landscape. By leveraging PLDT Enterprise’s suite of solutions, JoyRide is set to scale its operations while delivering smarter, safer, and more efficient services for commuters,” Mitch Locsin, head of enterprise and international core business at PLDT and Smart Communications Inc., said in a statement.
“Beyond improving operations, this collaboration aims to drive positive impact to the community by enhancing mobility, creating opportunities for drivers, and contributing to more sustainable urban transportation,” Locsin added.
Neil Sherwin Yu, JoyRide president, noted the company’s commitment to continuously enhance its operations.
“As a proudly Filipino company, JoyRide is dedicated to enhancing the ride-hailing experience for our customers. Through PLDT Enterprise’s solutions, it is a win-win situation as we are equipped to deliver safer, more efficient, and affordable services while continuously improving the livelihoods of our riders,” said Yu.
With the Smart Messaging Suite, JoyRide seamlessly engages with customers in real-time — sending one-time pins, updates and promotions, ensuring secure transactions and more seamless communications.
Smart Bro powers tablets installed in JoyRide taxis, transforming rides into interactive experiences by showcasing relevant content that keeps passengers engaged and entertained.