Globe Telecom Inc. ranked the highest among Philippine telcos in the 2023 Digital Inclusion Benchmark (DIB), posting improvement from its first evaluation in 2021.
The DIB, conducted by the World Benchmarking Alliance, evaluates about 200 of the world’s most influential technology companies.
This benchmark assesses companies in advancing universal access to digital technologies, improving digital skills, fostering trustworthy use, and driving open, inclusive and ethical innovation.
In the DIB’s 2023 iteration, Globe said its commitment to digital inclusion was recognized, highlighting its efforts in cybersecurity, data privacy, child online safety and digital literacy, among others.
“Our progress in the Digital Inclusion Benchmark affirms our efforts to equip our customers with the necessary skills to navigate the digital world safely and responsibly. We remain committed to uplifting lives through digital technology while prioritizing the safety and security of our customers,” Yoly Crisanto, Globe Group chief sustainability and corporate communications officer, said in a statement.
Globe has made huge strides in various areas evaluated by the DIB, particularly in the “Use” and “Skills” indicators.
The company soared to third place for “Use” among the 200 companies assessed, demonstrating best practices in monitoring, reporting and responding to cybersecurity incidents.
It was also acknowledged for the clear language in its privacy policy, specifically regarding data collection practices and user rights.
Globe said cybersecurity and data privacy remain a priority as it appointed a chief information security officer and a chief privacy officer who proactively address and manage digital threats that could impact the business and its customers.
