Friday, September 12, 2025

Globe expands roaming services in AsPac, US

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GLOBE Telecom Inc. has expanded its VoLTE (Voice over LTE) roaming capabilities across Asia Pacific and the US which provides uninterrupted high-quality voice calls and text messaging even as foreign networks phase out their legacy second generation (2G) and third generation (3G) infrastructure.

As of July, Globe has brought VoLTE roaming to key destinations like Japan via Softbank, Australia via Optus, Hong Kong via CSL, Taiwan via Taiwan Mobile, Macau via CTM, and T-Mobile and AT&T in the US.

VoLTE allows users to leverage LTE networks for high-definition voice calls, texts, and simultaneous mobile data usage without relying on older technologies.

It provides uninterrupted connectivity, faster call setup, and the ability to use voice and data concurrently – all at no extra cost beyond regular roaming rates.

“With VoLTE roaming, Globe ensures that our customers stay fully connected wherever they are, whether making calls for real-time updates or receiving important text notifications such as OTPs (one-time passwords) from their most-used apps. The last thing they should worry about is losing communication,” said Paula Rivera-Castillo, head of Globe International Business.

Without VoLTE roaming capabilities, Globe customers may face connectivity challenges such as the inability to make voice calls and send text messages in countries that have phased out 2G and 3G networks.

Meanwhile, Globe mobile wallet GCash has teamed up with Taptap Send and more official international partners to enhance money transfers to and from the Philippines.

The newly-accredited remittance partner TapTap Send is an app designed to provide OFWs in the UAE, UK, US, Canada, and select countries in Europe with quick, affordable, and secure money transfers along with zero transaction fees and competitive exchange rates when they remit money back to the Philippines.

To help customers make the most of their remittance transactions, TapTap Send will also offer all first-time users on the app an exclusive promo if they remit to GCash. By using the code GCASH when using the app to remit, customers will receive an additional bonus credit on their first transfer made. The bonus credit will depend on the user’s location.

GCash is also encouraging users to transact only with official partners to ensure real-time remittances as well as safer transactions. Moreover, transacting with official international partners prevents users from falling victim to scams, which are harder to trace when transacting with unaccredited agents.

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