Globe Telecom Inc. yesterday said it has completed the upgrade of its cell sites across 65 provinces resulting in clearer calls and faster data internet services.
In October alone, Globe said its customers already benefited from new and upgraded sites in 419 towns and cities across 65 provinces. It completed 104 new cell installations and 1,751 site upgrades during the said period.
For these areas, Globe used fourth generation (4G) Long Term Evolution, the cellular network technology that succeeds 3G. It offers better or higher data speed and improved network responsiveness than 3G, which means less lag and more customers can be served at the same time, Globe said.
The most notable improvement in network services is reported by customers in Nueva Ecija, Pangasinan, Negros Occidental, Iloilo, Negros Oriental, Tarlac, Zambales, Bataan, Bukidnon, Antique, Misamis Oriental, Capiz, Bulacan, Batangas, Cavite, Cebu, Aklan and the National Capital Region (NCR), the telco added.
It said the same elevated experience is felt by customers in the cities and towns of Cabanatuan, Tarlac, Olongapo, Mariveles, Bacolod, Urdaneta, San Jose del Monte, Dumaguete, Bago, Talavera, Kabankalan, Quezon City, Cadiz, Gapan, Roxas, Malaybalay, San Carlos and Manila.
“Globe always prioritizes customer experience. All these efforts to make connectivity better and more accessible are done with the customers in mind. We want to be with them every step of the way because they deserve nothing less than the best we can offer,” said Joel Agustin, Globe senior vice president for program delivery, network technical group.
Globe has built 1,080 new cell sites and upgraded at least 12,900 mobile sites for the first nine months of 2021.
Globe said its 5G outdoor coverage in NCR has now reached 95 percent and this is already present in over 1,900 locations in the country as of end-September. – Myla Iglesias
