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Cebu Pacific has cleared all the refund complaints that were filed at the Civil Aeronautics Board (CAB).
As of August, the airline had cleared cases totaling 2,842 that were filed at the CAB since 2020, as Cebu Pacific worked alongside the regulator to resolve complaints after the pandemic upended the travel industry.
As of September 2021, the airline has refunded a total of P8.18 billion.
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Cebu Pacific issued P479 million in refunds to customers in the July-September period.
Previously, the airline earlier announced that it had refunded its passengers P7.7 billion for requests filed from January 2020 until June 2021.
