Government agencies and local government units (LGUs) have until March 7 to submit their zero backlog report in relation to the 3-, 7- 20-day rule to process transactions.
This developed as director-general Jeremiah Belgica of the Anti-Red Tape Authority (ARTA) reported at least 8,507 applications and requests that were submitted as early as 2019 with complete requirements and payment but were not processed within the prescribed processing time, were declared automatically approved and renewed.
Deputy director-general Ernesto Perez said the zero backlog report requirement was originally due in 2020 but was postponed due to the pandemic.
Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 provides government offices should only take three days to process simple transactions, seven days for complex transactions, and 20 days for highly technical transactions.
“We are implementing these policies to help government agencies deliver better services and minimize and avoid accumulating their backlogs,” Belgica said at the Kapihan sa ARTA yesterday.
