As part of its new business model of work anywhere, Alorica Inc. has included the Philippines in its growing chain of Connection Hubs.
The customer experience (CX) solutions provider in a statement said it has opened its newest Alorica Connection Hub in Candon City, Ilocos Sur, its first in the country.
Alorica’s Connection Hubs is a network of operational sites designed to complement the company’s expanding Alorica Anywhere work-at-home solution, while scaling talent acquisition and support in target markets. These facilities offer work-at-home employees a centralized location to further connect with their teams in person for recruiting, training, IT support, culture and engagement activities and more.
The initiative has been introduced in four countries since late last year, including the US, La Ceiba, Honduras; Querétaro, Mexico and Warsaw, Poland.the company.
The Candon Connection Hub in the Philippines is equipped with training, recruiting and meeting rooms as well as docking workstations, giving associates access to information technology support and other services. Work-at-home employees in the area will provide CX support in technology, customer care and digital services on behalf of leading brands, adding to growing workforce across the country.
